Legendplugins

Frequently Asked Questions (FAQ)

General Questions

What is LegendLinks?

LegendLinks is a professional link management plugin for WordPress that helps you create, track, and manage shortened links with powerful analytics, bio pages, and advanced targeting features.

How is LegendLinks different from Pretty Links?

LegendLinks uses custom database tables for faster redirects (<50ms vs. 100-200ms), includes built-in bio pages, offers advanced geo-targeting, and features a modern React-based interface.

Is LegendLinks free?

LegendLinks offers a free Lite plan with core features, plus paid plans for advanced functionality:

  • Lite (Free): Unlimited links, basic analytics (30 days), standard redirects, categories & tags
  • Pro ($89/year): 1 site - All Lite features plus advanced redirects, lifetime analytics, geo-targeting, device targeting, A/B testing, keyword auto-linking, proactive link health monitoring, Bio Pages, and Stealth Redirects
  • Plus ($129/year): 5 sites - All Pro features across 5 sites
  • Business ($399/year): 25 sites - All Plus features plus priority support for agencies

View full pricing and feature comparison

What are the system requirements?

  • WordPress 6.0 or higher
  • PHP 7.4 or higher
  • MySQL 5.6 or higher

Installation & Setup

How do I install LegendLinks?

  1. Go to WordPress Admin → Plugins → Add New
  2. Search for "LegendLinks"
  3. Click Install Now, then Activate
  4. Access from LegendLinks menu in WordPress admin

Do I need to configure anything after installation?

Basic setup works out of the box. You may want to:

  • Configure link prefix (default: "go")
  • Set up categories
  • Enable compliance features if needed

Can I import links from other plugins?

Import functionality is available for CSV files. Direct import from Pretty Links or ThirstyAffiliates is planned for future releases.

Link Management

How do I create a short link?

  1. Go to LegendLinks → Add New
  2. Enter your target URL
  3. Choose a slug (or let it auto-generate)
  4. Click Save Link

Can I customize the link prefix?

Yes! Go to Settings → General and change the "Link Prefix" (default is "go").

How many links can I create?

There's no limit on the number of links you can create.

Can I bulk import links?

Yes, use the CSV import feature in Settings → Import/Export.

Analytics

How accurate is the click tracking?

Very accurate. LegendLinks tracks all clicks and filters bot traffic when enabled. Bot filtering is available in Pro, Plus, and Business plans.

What's the difference between total and unique clicks?

  • Total Clicks: Every click, including repeat visitors
  • Unique Clicks: One per unique visitor (based on IP address)

Can I export analytics data?

Yes, export to CSV from the Analytics page. CSV export is available in Pro, Plus, and Business plans.

How long is data stored?

  • Lite plan: 30 days of analytics data
  • Pro, Plus, Business plans: Analytics data is stored indefinitely. You can export and archive as needed.

Bio Pages

Do I need a separate plugin for bio pages?

No! Bio pages are built into LegendLinks - no separate plugin needed. Bio Pages are available from the Pro plan ($89/year) and up.

Can I customize bio page design?

Yes, choose from multiple premium templates and customize colors, fonts, and layout. Available from the Pro plan ($89/year) and up.

How do I use bio pages for Instagram?

  1. Create a bio page in LegendLinks
  2. Copy the bio page URL
  3. Add it to your Instagram profile "Website" field
  4. Mention "Link in bio" in your Instagram bio

Advanced Features

What is geo-targeting?

Redirect users to different URLs based on their country. Perfect for international campaigns or region-specific offers. Available in Pro, Plus, and Business plans ($89/year and up).

How does A/B testing work?

Create multiple target URLs for one link, set weights (percentages), and LegendLinks will distribute traffic accordingly. Track performance per variant. Available in Pro, Plus, and Business plans ($89/year and up).

What is device targeting?

Automatically redirect iOS users to App Store links and Android users to Play Store links. Perfect for app promotion. Available in Pro, Plus, and Business plans ($89/year and up).

Can I use custom scripts per link?

This feature is planned for the next release.

Compliance & Privacy

Is LegendLinks GDPR compliant?

Yes! Enable IP anonymization in Settings → Tracking & Analytics to comply with GDPR requirements.

Does it work with Amazon Associates?

Yes! Enable Amazon Compliance Mode in Settings. It automatically uncloaks Amazon links and enforces nofollow/sponsored attributes.

How is data stored?

All data is stored in your WordPress database using custom tables. No data is sent to external servers.

Performance

Will LegendLinks slow down my site?

No! LegendLinks uses custom database tables optimized for performance. Redirects process in under 50ms with zero impact on site speed.

Does it work with caching plugins?

Yes, LegendLinks is compatible with all major caching plugins including WP Rocket, W3 Total Cache, WP Super Cache, and LiteSpeed Cache.

Important for LiteSpeed Cache users: If click tracking isn't working, you'll need to exclude LegendLinks redirect URLs from caching. See the Troubleshooting section below for instructions.

Can it handle high traffic?

Yes, LegendLinks is built for scale and can handle millions of clicks efficiently.

Troubleshooting

Links aren't redirecting

  • Check that the link is set to "Active" status
  • Verify the target URL is correct
  • Clear your cache
  • Check for plugin conflicts

Analytics not showing

  • Ensure tracking is enabled in Settings
  • Check that links are being clicked
  • Verify date range selection
  • Clear browser cache

Click tracking not working with LiteSpeed Cache

If you're using LiteSpeed Cache and clicks aren't being tracked, you need to exclude LegendLinks redirect URLs from caching.

Quick Fix:

  1. Go to WordPress Admin → LiteSpeed Cache → Settings → Excludes tab
  2. Under "Do Not Cache URIs", add these patterns (one per line): 
    ^/go/
^/[a-z]/
    Replace go with your link prefix if different (check Settings → General → Link Prefix)
  3. Save changes and purge all caches
  4. Test a redirect URL and verify click count increases

Why is this necessary? LiteSpeed Cache may serve cached redirect responses before WordPress PHP code executes, preventing click tracking from running. Excluding these URLs ensures every redirect request executes the tracking code.

Pattern Matching:

  • ^/go/ - Matches URLs starting with /go/ (recommended)
  • ^/[a-z]/ - Matches stealth mode redirects (single-letter paths)
  • Replace go with your custom prefix if different

Need more help? See our detailed LiteSpeed Cache troubleshooting guide or contact support.

Bio page not displaying

  • Check that the bio page is published
  • Verify the slug is correct
  • Clear WordPress cache
  • Check for theme conflicts

Support

Where can I get help?

How do I report a bug?

To report a bug or issue with LegendLinks, please send an email to support@legendplugins.com with:

  • Detailed description of the issue
  • Steps to reproduce the problem
  • Your WordPress version and PHP version
  • Browser and device information
  • Any error messages or screenshots

Can I request a feature?

We love hearing from our users! To request a new feature, send an email to support@legendplugins.com with:

  • Detailed description of the feature you'd like
  • How it would benefit your workflow
  • Any examples or use cases you have in mind

Still have questions? Contact Support